SHIPPING POLICY

NOUCH is based in Andorra and ships worldwide via the official postal service of each country (please allow 5 to 14 days to receive your package).

You will be updated with an order confirmation email once your payment has been accepted and a second email with the tracking of your order once it’s packed/shipped.

Be aware that once an order has been packed and the email with the tracking number has been sent, it is processed automatically and cannot be modified or canceled. Please be sure to verify all pertinent information before finalizing your order.

If you have not received your order/product and tracking status is delivered, please contact the courier service for further assistance, all deliveries are at the responsibility of the courier service. If you still can’t locate the order please feel free to contact us directly and we will investigate further.

Note, that if your order is being shipped to an address differing from the credit card’s Billing Address, we might request a picture of your ID or credit card matching the billing address.

APPROXIMATED SHIPPING COST (calculated at checkout): 

Europe: Spain, Switzerland, Norway, Finland, Sweden, Netherlands, Germany, Belgium: 14€

International: USA, Canada, China, Japan, Russia, North America, Australia: 20€

PAYMENT FORM:

We operate via virtual POS and accept: Visa, Master Card, Pay Pal, Shop Pay, Apple Pay and Google Pay. (Be aware that your bank may apply currency conversion fees)